Caret IT help you to identify any technical issues which you face in your business and providing a proper solution.

    Complimentary Support:
     Include

    With all Caret IT Services & Products, including demo servers, you receive complimentary technical support for the first 15 days.

    Odoo Support and maintenance service is a key service offered by Caret IT.

    Complimentary support

    Complimentary technical support is unlimited email support for Odoo installation, host, or re-installation of the Odoo ERP.

      Not Included
       Complimentary support does not include meshing support or training.

    Standard Technical Support:

    Standard technical support provides help to solve technical problems with the Odoo ERP, Bug fixes.
    Includes

    Email support (connect@caretit.com),  Submit issues via a ticketing system. 

    72-hour response time, Monday-Friday 9:30 AM-7:00 PM IST (except India Public holidays).

    Forum and online support

    Single point of contact from your company

    Not Included

    Standard support does not include training, customization, or meshing services.

    Contact Caret IT for more information about our Standard Technical Support package.

    Premium Technical Support

    The premium support package can be purchased annually. Premium support includes all the benefits of the standard support package and the following:

      Includes: 
    Priority Skype: (caretsoftware) phone (+91 97141 41841) and email support (connect@caretit.com).
    24-hour response time, Monday-Friday 9:30 AM-7:00 PM IST (except India Public holidays).
    Up to 15 hours/Monthly of meshing support
    Priority bug fixes*
    Unlimited points of contact from your company.
    Dedicated Caret IT support contact

    *Contact us for more information about our premium support package. Additional hours of meshing support can be purchased for an additional fee.

    Odoo AMC Services

    Odoo Support and maintenance service is a key service offered by Caret IT.

    We ensure that you will get all the help that you require throughout the year after you have implemented it in maintaining the software in the form of backend support, and updated versions.

    Our dedicated team will provide you with highly professional support and perform AMC and updates for bug fixing & security.

    We also ensure that our client’s queries are resolved on time.

     Our Annual Maintenance Contract (AMC) provides great customer support. 


    Have a question about our Odoo Support & AMC Services?

    Contact us to Implement most Trending Open source Odoo ERP with High quality and reasonable cost, For more details write to us.

    Ask for a Quote

    Want to speak to us about Odoo ERP
    Drop us a mail on: sales@caretit.com
    Skype: caretsoftware

    Let's talk

    +91 93168 53376